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Warehouse accident claims

Have you been injured in a warehouse accident? Speak to the accident at work claim solicitors at Express Solicitors to find out if you can make a no win no fee claim.

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Key points for making an injury claim

The most important things to remember when making a warehouse accident claim:

  • Under the Health and Safety at Work Act 1974, your employer is legally obligated to keep you safe at work.
  • If you weren’t adequately trained, left at risk, or suffered an injury or illness due to unsafe conditions, you can file a personal injury claim.
  • You can still claim if it was a colleague that caused your injury.
  • You usually have three years to make a claim.
  • You can claim on a no-win, no-fee basis.

What are warehouse claims?

As a warehouse worker in the UK, you likely play an important role in industries like retail, construction, agriculture or others. While warehouse work can be physically taxing, safety should always be the top priority of your employer. So, if you have been unfortunate enough to be injured in an accident that wasn’t your fault, you could be entitled to compensation.

Warehouse accidents are some of the most frequent work-related injury claims because of the risks inherent in warehouse environments. Under the Health and Safety at Work Act 1974, employers have an actual legal obligation to maintain a safe working environment — and these obligations are all the more necessary in high-risk zones like warehouses.

Employers can fail in their duty of care in various ways — these are some of the most common occurrences:

  • They fail to provide adequate training on machinery or equipment
  • They allow broken or faulty equipment to continue being used
  • They neglect to carry out regular risk assessments and address hazards

Can I make a warehouse accident claim?

You can make a warehouse accident claim if:

  • Your employer failed in their duty of care.
  • Your injury occurred during work — this doesn’t matter if you’re a full-time or part-time employee.
  • You can prove that your injury was caused by your employer’s negligence under the Health and Safety at Work Act and Management of Health and Safety at Work Regulations 1999.

Use this handy eligibility checklist to see if you’re eligible to make a claim:

ConditionYesNo
Did the accident occur in the course of your employment?  ☐  ☐
Was your employer negligent or failed to provide safety measures?  ☐  ☐
Can you prove your injury with medical records, CCTV, or witness statements?  ☐  ☐

If all answers are yes, you can kick off your claim.

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Common causes of warehouse accidents

A warehouse can be a dangerous place for the uninitiated — as a warehouse operative, you likely know most of these dangers. However, if not, this is our list of the most common accident causes found inside a warehouse:

Warehouse slips, trips and falls

Warehouse floors are a common place for hazards to occur. Whether it’s wet surfaces, clutter, or something else entirely — slips, trips and falls are a risk at all times. Employers should conduct regular risk assessments and assess for hazards to ensure walkways are clear and safe for you to walk through.

Falls from a height

If you work at height in your warehouse, the risk of a fall is higher. This is especially true if your employer neglected to provide the proper training for at-height work.

Falling objects

Incorrectly stored items on shelves can lead to injuries if they fall. Claims can be made if your employer failed to ensure safe storage practices, overloaded shelves or used faulty equipment.

Forklift accidents

Accidents involving forklift trucks can easily occur if you don’t have the proper training, practise unsafe driving or don’t have the right protective barriers in place in your warehouse to stop the machines.

Faulty equipment

From defective machinery to malfunctioning electrical systems, there are all sorts of injuries that can occur due to faulty equipment. It’s down to your employer to ensure these pieces aren’t faulty.

Harmful substances

Exposure to dangerous substances in warehouses is covered by COSHH (Control of Substances Hazardous to Health). Employers must provide adequate training, protective gear, and ensure safe storage of chemicals to prevent burns, respiratory problems or other injuries.

Manual handling accidents

The Manual Handling Operations Regulations 1992 require that employees be trained in proper lifting techniques to avoid injuries. If your employer failed to provide this training and you suffered an injury, you may be eligible to claim.

If you’re not sure who was at fault for your warehouse injury, speak to the Express Solicitors team. We specialise in warehouse accident claims, and no matter how small your injury may seem, we can help you to secure the biggest compensation settlement possible – no win, no fee.

What types of warehouse injury can I claim for?

Warehouse injuries range from minor cuts and bruises to severe life-altering injuries. Some common injuries in warehouse accident claims include:

  • Manual handling injuries — These include back, shoulder and foot injuries from heavy lifting.
  • Falling objects — These can cause fractures or head injuries.
  • Forklift accidents — These can result in crushing injuries or fractures.
  • Chemical exposure — These can lead to burns or respiratory issues.
  • Electrocution — This could be due to faulty wiring or machinery.

Even if you were responsible for carrying the object that caused your injury, you can still claim if your employer failed to provide proper training or equipment.

How much compensation can I claim for an accident in a warehouse?

The amount of monetary compensation you should expect to receive for your warehouse injury will depend on Judicial College Guidelines. While every case is different, the Judicial Board Guidelines offer example compensation amounts based on injuries to specific body parts. For example:

  • Neck and back injuries can range from £3,000 to £100,000 in compensation
  • Work-related upper limb disorders can be worth as much as £30,000
  • Burns can be worth as much as £83,000 in compensation

These consider the injured body part and the injury’s severity, including your recovery time. Use our handy compensation calculator to receive an estimate of the general damages compensation you could be owed.

Find out how much you could claim

Minimum Amount -
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Compensation amounts are estimated based on the level of injury below

General damages compensate for the extent of your physical injuries, reflecting the treatment you need and any long term effects. This also includes any mental health damages. Special damages cover things like costs and loss of earnings — the price of a physiotherapist or your inability to do your job after the incident.

What evidence do I need to make a warehouse accident claim?

When you’ve been injured while working in a warehouse, gathering evidence is an important part of the claim process. The more evidence you gather, the stronger your case will be. So, after seeking medical attention if needed, go back to the scene of the accident and begin to gather as much as you can:

  • Accident report — Your company should legally keep an accident book for times like these. Secure a copy of this report, which should detail the time, date, and circumstances of the incident. 
  • Photographic evidence — Document the scene of the accident with clear photos, highlighting any contributing hazards like slippery surfaces or defective equipment. Also, take photographs of your injuries to record their extent and severity.
  • Medical records — Gather all pertinent medical documents, such as doctor’s notes, X-rays, and other relevant reports. These documents are vital to your case.
  • CCTV footage — If available, obtain warehouse CCTV footage of the accident. This footage can provide a clear and objective view of the events as they unfolded.
  • Witness statements — Compile contact information from witnesses and collect their accounts of the incident. Witness statements can significantly assist in your claim.
  • Financial records — Keep records of all costs related to your injury, including medical expenses, travel expenses for medical appointments and lost wages. Use receipts, invoices and bank statements to back this up.
  • Personal diary — Maintain a diary detailing the impact of the injury on your daily activities, such as work absences, missed family events, and any ongoing pain or limitations.

If you require assistance in gathering or organising evidence for your claim, our experienced personal injury solicitors are here to guide you through the entire process.

Client Stories – Falling From Height

Frank fell 25 feet from scaffolding while laying bricks on a construction site. We were able to help him recover compensation and move on with his life.

How long after my warehouse accident can I claim?

You will generally have three years from the date of your workplace accident to make a no win, no fee claim. However, we recommend making a claim as soon as you feel well enough to do so. This will help us to gather the most accurate evidence, for example with witness statements. There are some exceptions to the three-year limit:

  • If you were mentally incapacitated, for example if you suffered brain damage, then there is no time limit.
  • If your accident happened overseas, please ask our solicitors about time limits.
  • If you were using equipment that was found to be faulty, the limit would be three years from the date the fault was discovered.

How do I claim for a warehouse accident?

Start by contacting our team for a free consultation. We’ll help you gather evidence, assess the seriousness of your injury, and guide you through our no win, no fee claim process. Our solicitors are experts in warehouse accident claims and will fight to secure the maximum level of compensation available.

No win, no fee warehouse compensation claims

When you make a compensation claim with Express Solicitors, your claim will be dealt with on a no win, no fee basis. That means that you only pay if your claim is successful – so you won’t be out of pocket if you decide to take legal action.

And there’s also no need to worry about claiming against your employer. Your compensation will come out of their insurance — and we go above and beyond to make sure it’s representative of your injury.

You’ll claim more with us.

We have recovered an additional £21.2m more in compensation for clients who switched to us from their previous firm. Contact us now to discover the real value of your claim.

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The Health and Safety Executive on warehouse accident injuries

It’s the Health and Safety Executive (HSE) that is responsible for establishing the laws around health and safety in the warehouse. These laws are designed to prevent accidents in a hazardous workplace and work alongside the Health and Safety at Work Act 1974.

You are within your rights to make a warehouse accident claim if your employer has not met these legal obligations. Our expert solicitors can help you to gather evidence to support your no win, no fee compensation claim.

Warehouse accident facts and stats

Warehouse claims are common due to the hazardous nature of these workplaces. According to 2022/23 data from the HSE, the most common causes of non-life-threatening injuries are:

  • 32% of accidents were slips, trips or falls
  • 8% of accidents were falls from a height
  • 17% of accidents were caused by manual handling
  • 11% of accidents were caused by moving vehicles.
  • 8% from acts of violence at work.
  • 24% come from various other less frequent causes, which might include injuries from being caught in machinery, exposure to harmful substances, or electrical accidents

While these are the most common accidents, you can make a compensation claim for a number of injuries at work. Our expert lawyers will guide you through the claims process to make sure you receive the biggest settlement possible.

Average compensation amount for warehouse accidents

Our table below is a guide to the amounts of compensation you may receive if you’ve been injured at work. These amounts are based on a combination of case law, our previous claims, and the Judicial College Guidelines.

These amounts do not include the additional compensation you may be able to claim for your out of pocket expenses.

Speak with our accident at work solicitors for more information and to find out how much you might be entitled to claim for your injury.

Compensation amounts for warehouse accident claims

Part of bodySeverity of injuryAmount of compensationTypes of injuries
HeadMinor£1,880.00 to £10,890.00Covers head injury with recovery within a few weeks. Higher compensation if symptoms include headaches.
HeadModerate£13,430.00 to £112,130.00Symptoms ranging from poor concentration, lower and higher risk of epileptic attacks, minor personality changes, depression, more severe intellectual impairment, or injuries/symptoms leading to a vegetative state.
HeadSerious£186,890.00 £240,590.00Covers reduced life expectancy, serious physical symptoms, serious changes to personality or intellect, large dependence on others due to paralysis or otherwise.
HeadSevere£240,590.00 to £344,640.00Covers minimally conscious state (life expectancy less than 15 years), severe disability, brain damage with little/no response, vegetative states needing full-time nursing.
EyeSevere£56,080.00to £229,260.00Complete blindness on one/both eyes or severe visual impairment on one/both eyes.
FaceMinor£1,460.00 to £7,460.00Light or no scarring on the face, but no fractures, loss/damage of one/two front teeth, simple fractures of the jaw or nose, but with a possibility of complete recovery.
FaceSerious£15,320.00 to £26,010.00More serious fractures such as a broken jaw or nose, breaking/damage/loss of several teeth.
FaceSevere£26,010.00 to £38,850.00Severe injuries resulting in facial disfigurement, several jaw fractures, chronic tooth pain, and scarring. May lead to eating restrictions or higher risk of joint arthritis. Covers negative effects on mental health.
Ear/ hearingMinorUp to £5,980.00Possible Noise Induced Hearing Loss (NIHL), slight/occasional tinnitus.
Ear/ hearingModerate£12,700.00 to £25,350.00Partial hearing loss or mild to severe tinnitus.
Ear/ hearingSerious£25,350.00 to £38,850.00Complete deafness in one ear. Severity varies based on additional symptoms (e.g. dizziness, tinnitus, etc.).
Ear/ hearingSevere£77,430.00 to £120,040.00Complete deafness in both ears. Higher compensation for child injuries also resulting in a loss of speech.

Compensation amounts for back, neck, shoulders and upper body injuries

Part of bodySeverity of injuryAmount of compensationTypes of injuries
NeckMinorUp to £6,680.00Soft tissue injuries or whiplash with recovery within 3 – 24 months. Compensation factors include severity of pain and amount of negative effects on everyday life.
NeckModerate£7,410.00 to £47,760.00Covers injuries that accelerated a pre-existing condition, disc lesions, cervical spondylosis, serious limitation of movement, permanent and/or recurring pain, all caused by fractures or dislocations.
NeckSevere£56,100.00 to £139,210.00Serious fractures, severe soft tissue damage, chronic pain conditions, disc damage, partial paraplegia, or significant, permanent disability.
BackMinor£2,090.00 to £10,670.00Includes lighter strains, sprains, disc prolapses, and soft tissue injuries. Recovery between 3 months and 5 years.
BackModerate£11,730.00 to £26,050.00Includes: spinal fusion, compressed or fractured lumbar spine (possibly resulting in higher risk of osteoarthritis and constant pain), prolapsed discs and other injuries that may require surgery and a continued acceleration/worsening of a pre-existing back condition.
BackSevere£36,390.00 to £151,070.00Typically requires surgery. Injuries include: damaged spinal cord and partial paralysis, psychological issues, loss of bladder and/or bowel function, disc lesions, impaired movement, arthritis, etc.
ShoulderMinorUp to £6,730.00Soft tissue injury resulting in pain. Full recovery between 3 – 24 months.
ShoulderSerious£10,890.00 to £16,380.00Fractured humerus, clavicle or rotator cuff needing surgery.
ShoulderSevere£16,380.00 to £40,970.00Significant disability caused by severe damage to the neck or brachial plexus.
Pelvis & hipsMinor£3,370.00 to £10,750.00Complete recovery after minor soft tissue injuries. Little or no disability within 2 years.
Pelvis & hipsModerate£10,750.00 to £33,430.00No serious disability, but covers injuries requiring hip operations, replacement of hips (or the need for either in the future).
Pelvis & hipsSevere£33,430.00 to £111,690.00Severe hip/pelvis fractures resulting in bowel damage or spinal fusion, childbirth complications, hip replacement, and/or leading to higher likelihood of future surgery.
Scarring (not facial)Minor£2,020.00 to £7,380.00One noticeable scar or several superficial, unsightly scars on the legs, arms, or hands.
Scarring (not facialModerateUp to £7,380.00Full recovery within 2 years, up to a partial recovery with symptoms that are not largely debilitating.
Scarring (not facialSevere£6,680.00 to £19,390.00Several noticeable laceration scars or a single disfiguring scar.

Compensation amounts for arm, hand, and finger injuries

Part of bodySeverity of injuryAmount of compensationTypes of injuries
ArmMild£5,630.00 to £16,380.00Fractured forearm.
ArmModerate£16,380.00 to £33,430.00Serious arm injury leading to long-lasting symptoms.
ArmSerious£33,430.00 to £111,690.00Serious injury resulting in an inability to use the arm(s) to some extent. Does not result in amputation.
ArmSevere£82,040.00 to £255,930.00Results may include the amputation of one/both arms. Compensation amount will depends on amputated area, whether phantom pain is experienced, and on other effects on the quality of life.
ElbowModerateUp to £10,750.00Includes: tennis elbow, deep cuts, simple fractures, no permanent damage.
ElbowSerious£13,360.00 to £27,320.00Results in restricted movement but does not require surgery or cause disability.
ElbowSevere£33,430.00 to £46,780.00Injury causes severe disability or requires surgery.
WristModerateUp to £8,740.00Uncomplicated Colles fracture or minor undisplaced fractures with recovery between 1 – 2 years. May include use of plasters.
WristSerious£10,750.00 to £20,900.00Soft tissue damage or broken wrist causing some permanent disability.
WristSevere£20,900.00to £51,070.00.Significant permanent disability or complete loss of wrist function.
HandMinorUp to £4,050.00Covers lacerations and crush injuries, and soft tissue injuries (recovery within 6 months).
HandModerate£4,780.00 to £11,330.00Covers penetrating wounds and crush injuries resulting in permanent but non-intrusive symptoms, or soft tissue damage and deeper cuts resulting in impairment of the hand (may require surgery).
HandSevere£24,740.00 to £171,920.00Covers amputation and rejoining of several fingers, resulting in a clawed, impaired, or unsightly hand, amputation of one/both hands (alternatively, amputation of several fingers rendering the hand almost useless).
FingerMinorUp to £4,055.00Includes: full-healed fractured finger bones (healed within 1 year) with/without minor scarring.
FingerModerate£3,370.00 to £5,000.00Includes: complete (or almost complete) recovery after broken finger, amputation or loss of a part of the little finger.
FingerSevere£10,380.00 to £31,350.00Includes: complete amputation of one/more fingers, fractures of the index finger. Compensation depends on level of disability and suffering.
ThumbMinorUp to £4,055.00Short-term, severe pain gone within 3 months.
ThumbModerate£3,370.00 to £10,750.00Covers fractures with recovery within 6 months, damage to nerves or tendons resulting in partial loss of sensation, and cosmetic thumb deformities.
ThumbSevere£10,750.00 to £46,780.00Partial/complete amputation of the thumb, surgical wire insertions, nerve damage, fractures, inability to grip.

Compensation amounts for leg and foot injuries

Part of bodySeverity of injuryAmount of compensationTypes of injuries
LegMinor£7,780.00 to £12,010.00Minor injuries with recovery within a few months (e.g. soft-tissue injuries, bruising, cuts, and contusions). Slightly more severe injuries such as simple fractures of the femur, tibia, or fibula.
LegModerate£15,320.00 to £46,780.00Minor fractures with partial recovery, serious soft tissue injury, injuries to one leg (e.g. broken bones, crushing injuries), ligament injuries, compound fractures leading to near certainty of arthritis or instability.
LegSevere£46,780.00 to £240,590.00Severe injuries resulting in extensive degloving, bone grafting, permanently reduced mobility, or amputation of one/both legs (above/below the knee).
KneeMinorUp to £11,730.00Includes soft tissue injuries (recovery within a few months), a twisted knee, lacerations, or bruising resulting in discomfort or pain.
KneeModerate£22,340.00 to £37,070.00Includes: seriously damaged kneecaps, ligaments, or muscles, dislocation, a torn meniscus, acceleration injuries (over several years), resulting in ongoing discomfort or pain.
KneeSevere£44,470.00 to £82,080.00Covers constant pain, severe disability, or muscle wastage. Higher compensation if need for surgery or injury effects quality of life.
AnkleMinorUp to £11,730.00Smaller fractures, but bone has not been displaced. May include sprains, injured ligaments (likely leads to scarring). Smaller injuries can allow for full recovery within a year, without any scarring.
AnkleModerate£11,730.00 to £42,710.00Includes ligament tears, fractures, leading to smaller disabilities while standing/moving. Increased risk of osteoarthritis. Operation/cast needed. May lead to inability to work or call for special footwear.
AnkleSevere£42,710.00 to £59,480.00Severe injury resulting in deformities, disabilities, or even amputation of the body part down the line.
AchillesMinor£6,200.00 to £10,750.00Minor instability due to tendon damage around the ankle. Some more severe cases might involve scarring.
AchillesModerate£10,750.00 to £17,970.00More serious injury and partially ruptured tendon. More severe cases tend to involve disability and/or permanent scarring.
AchillesSevere£21,320.00to £32,780.00Restricted movement of the ankle due to severed muscle tissue. Small likelihood of further improvement of limp and residual scarring.
FootMinorUp to £11,730.00Includes: minor fractures, lacerations or contusions (with complete recovery within 2 years), ruptured ligaments or other puncture wounds that result in chronic pain or a permanent limp.
FootModerate£11,730.00 to £59,730.00Includes: metatarsal fractures resulting in permanent deformity and ongoing symptoms, fractured heels (both), restricted mobility, degloving and heel fusion.
FootSevere£71,640.00 to £171,920.00Injury needing amputation of one/both feet or traumatic amputation of the forefoot (to prevent need for complete amputation).
ToeMinorUp to £8,190.00One or more broken toes with a varying recovery period. Compensation depends on presence of long-term symptoms and speed of recovery.
ToeModerate£8,190.00 to £11,730.00Multiple fractures, crush injuries to two/more toes, permanent disability. May have involved unsuccessful past operations.
ToeSevere£11,730.00 to £47,830.00Severe crush injuries leading to less/surgical amputation of one or two toes (not including the big toe), amputation of all toes or the big toe.

We understand the financial impact of an accident.

In 99% of cases, we recovered more compensation than the insurer’s first offer. We’ll provide financial security with our interim payments wherever possible, meaning you don’t need to rush into an offer that is lower than you’re legally entitled to.

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Why choose Express Solicitors?

At Express, we have over 20 years experience in handling personal injury claims. No matter how tricky the case, we treat every claim with the utmost care and empathy. Our mission? To get you the justice you deserve for your suffering.

With our no-win, no-fee arrangements, you can pursue your warehouse accident claim without stressing over upfront costs or legal fees.

We’re proud of our “Excellent” rating on Trustpilot and our accreditation by the Solicitors Regulation Authority (SRA). It shows just how committed we are to professional integrity and making our clients happy.

So, why wait? Reach out today to kickstart your warehouse injury compensation claim and see how much you might be entitled to.

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