“They said, we’re going to have to operate straight away. I was frightened.”
Sylvia’s Story
Sylvia’s Story
Sylvia, after a hospital visit, was left with a foreign object in her arm, which she later discovered was a plastic medical cannula. She returned to the hospital to have it removed.
“The doctor told me it felt like a varicose vein, and I said no, it feels like plastic.”
After X-rays, Sylvia was informed it was indeed a cannula, and she would need an operation to remove it.
Following her ordeal, she turned to Express for help in seeking compensation. Speaking about her experience with Express, she said,
“They are absolutely brilliant. They are there for you. If you phone up and want to speak to someone, they call back straight away.”