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Whiplash compensation claims

If you’ve suffered whiplash and it wasn’t your fault, you could be entitled to compensation. Speak to our specialist solicitors today.

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Key points for making an injury claim

The most important things to know about making a claim for whiplash

  • Whiplash usually occurs after a car accident, but can be brought on by any sudden back and forth movement of the head.
  • You might not experience whiplash symptoms until a day or two after an accident.
  • Compensation for whiplash claims can start from around £1,000 and go up to tens of thousands.
  • It’s best to use an independent solicitor like us rather than go through your insurance company.
  • We can help with rehabilitation and physiotherapy and recover those costs from the other side.

What is whiplash?

Whiplash is an injury that normally occurs after the impact of a collision causes your head to quickly move backwards and forwards, straining the neck and causing damage to sensitive tendons. Whiplash can happen no matter the speed of impact because of the way the muscles in the neck tighten to protect you.

What are the symptoms of whiplash?

The symptoms of whiplash may only begin to become apparent over the course of a day or a few days. These are some of the most prevalent symptoms of the condition:

  • Neck pain.
  • Headaches.
  • Stiff neck and difficulty moving your head.
  • Stiffness and pain in your back and shoulders.
  • Tingling or numbness in your arms.
  • Dizziness.
  • Fatigue.

In the most severe cases of whiplash, you may also experience:

  • Blurred vision.
  • Tinnitus.
  • Difficulty sleeping.
  • Problems with memory.
  • Depression.
  • Bad or low moods and mood swings.

How to make a claim for whiplash

If the accident that caused your whiplash is determined to not be your fault, it’s time to start a claim. If you’re in pain and are potentially losing time and money because of it, you deserve to be compensated. Simply get in touch with Express Solicitors and we’ll kick off the process of making a whiplash compensation claim for you.

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Get the best legal team on your side

  • Over 1,000 years of combined legal expertise
  • We’ll get you more compensation than anyone else
  • Early payments to cover your expenses*
  • We win the cases other firms can’t
  • Fully independent, and fully regulated.

* Where applicable

What evidence do I need to support my whiplash claim?

To build a strong claim, we’ll need some detailed information from you about the incident that caused your whiplash. Here’s what we’ll need to know:

  • The date, time, and specific location of the accident.
  • Details of the incident, including your account of what happened and who you believe was at fault.
  • Contact and insurance information of all parties involved.
  • Any available police reports documenting the occurrence.
  • Photos or videos from the scene, which could include photos taken by you or CCTV from the scene.
  • Contact details for any witnesses.
  • Records of any medical treatment you received, whether at the scene or afterwards at the doctor’s office or hospital.

By reaching out to Express Solicitors, you’ll be putting your faith in our skilled team of experts in personal injury law. We’ll assist in the gathering of evidence and build a strong case to seek the justice you deserve.

What are the average whiplash claim amounts?

The usual payout for whiplash claims in the UK is between £240 and £3,000 for milder injuries where headaches and discomfort last between a few days and a few weeks. Longer-term injuries tend to settle for more, depending on the severity of the case.

In any type of personal injury case, it’s always best to get in touch with our experienced solicitors, who will give you a more accurate indication of the level of compensation you can expect.

You’ll claim more with us.

We have recovered an additional £21.2m more in compensation for clients who switched to us from their previous firm. Contact us now to discover the real value of your claim.

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New law change affecting whiplash claims

Over the years, the insurance industry has lobbied for government change to the rules for soft tissue (whiplash) claims. The government has agreed to reduce the compensation for injuries significantly and will also increase the small claims limit — this means that people may have to represent themselves in court against the insurers. If your accident took place after 31st May 2021, and you suffered whiplash injuries in a vehicle, then it is likely that your case will fall within the new tariff based system. 

An example of the value of damages awarded under the tariff is as follows:

  • Injured for no more than 3 months £240
  • Injured for more than 3 months, but not more than 6 months £495
  • Injured for more than 6 months, but not more than 9 months £840
  • Injured for more than 9 months, but not more than 12 months £1,320
  • Injured for more than 12 months, but not more than 15 months £2,040
  • Injured for more than 15 months, but not more than 18 months £3,005
  • Injured for more than 18 months, but not more than 24 months £4,215

If you also suffered psychological injury, this would increase the award slightly.

Some of the exceptions to the tariff system are as follows:

A. A motorcyclist.

B. Anyone using a wheelchair, a powered wheelchair or a mobility scooter.

C. A cyclist.

D. Anyone riding a horse.

E. A pedestrian.

F. Children (anyone under the age of 18 at the time of the accident).

G. An accident where the driver can’t be identified or a hit and run.

H. An accident caused by a non-road user.

I. Where the claimant or defendant acts as a personal representative of a deceased person.

J. Where the defendant’s vehicle is registered outside the UK

However, regardless of the change to the law, we still operate on a no-win, no-fee basis. This ensures that you can take your case forward without financial constraints. Contact a member of our team today who will be able to advise you as to your ability to claim.

We understand the financial impact of an accident.

In 99% of cases, we recovered more compensation than the insurer’s first offer. We’ll provide financial security with our interim payments wherever possible, meaning you don’t need to rush into an offer that is lower than you’re legally entitled to.

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Treatment for whiplash injuries

Most whiplash cases are left to heal themselves, though a trusted chiropractor can assist in speeding up recovery. In bad cases, whiplash and its effects may not heal naturally and leave longer lasting impacts. 

In such cases, physiotherapy may be required to help with your comfort or rehabilitation. We can arrange this physio as part of your claim and will recover any associated costs from the responsible party. Thankfully, cases that require physiotherapy are generally awarded higher compensation to cover these costs.

Client story: Emma

We helped Emma get compensation and cover her physical therapy after she sustained injuries to her neck and shoulder in a road traffic accident.

Frequently asked questions

How much of the whiplash claim process will Express Solicitors handle?

Our experts will be on hand to handle your whiplash case throughout the process. We’ll make sure you’ll come away with the maximum amount of compensation for your injury. We’ll keep you in the loop and let you know any and all updates as your claim progresses.

How long will my whiplash claim take?

Every case is different, and the length of time a case can take will depend on the severity of your injury, the parties involved and their cooperation. Some claims will settle in a matter of weeks, but others can take months. Regardless, our experts will work diligently to secure your compensation as quickly as possible.

How long after the accident can I claim for whiplash?

The best thing to do is to start your whiplash claim as close to the time the injury took place as possible. This is so we can assist you as soon as possible with any costs. However, if you have waited a while to make your claim, you should be aware of the time limits involved:You can make a whiplash injury claim within three years of the injury occurring. However, if you are under 18 years old when injured and haven’t yet made a claim, you have until your 21st birthday.

I was a passenger, can I claim whiplash?

If you were injured in a whiplash incident as a passenger of a car or vehicle, you can also make a claim for compensation. You might be claiming against the driver of the car you were inside or the driver of a vehicle that collided with yours, depending on who was at fault.

Do I have to have a medical for a whiplash claim?

All personal injury claims include a medical examination, but there's no need to worry. We'll set up an appointment with an independent medical expert, who will create a report based on their findings. This will assist in your case and act as evidence. We'll keep you informed and discuss everything with you at each step of the process.

Why choose Express Solicitors?

With over 20 years of experience in the personal injury sector, our experts are well-equipped to handle any whiplash or car accident injury claim. We regularly manage these cases and are ready to assist you.

No matter how challenging or complex your claim may appear, we’ve likely encountered and successfully resolved similar cases before. Our team will demonstrate our expertise and empathy as we work to secure justice for the suffering you’ve endured.

Our no-win, no-fee policy means that you can take on your opponent without the fear of upfront costs or crippling legal fees.

And we’ve got the stats to back it up. With an “Excellent” rating on Trustpilot and an accreditation by the Solicitors Regulation Authority (SRA), we’re on hand to help you today.

So give us a call or start your claim online to find out just how much you may be entitled to.

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